Aug 22, 2020 11:17 AM in response to greatvovan. Press and hold Menu or Back, as well as Volume Up, for five seconds. If you have an older Apple TV remote, hold the "Menu" button and the left arrow for six seconds. 1-800-MY-APPLE, or, Sales and Go through the setup if it isnt finished yet. On your Siri Remote or Apple TV Remote, press or to turn the volume up or down. I simply restarted the Apple TV remote. I am still convinced the issue lies with Apple. I keep playing with all the settings and it seems to be either power control works or volume control works, both wont work at the same time. Available in Black and Saddle Tan, this compact bag is stylish and practical. Jan 13, 2011 3,979 607 Estonia. Looks like no ones replied in a while. A forum where Apple customers help each other with their products. Press and hold the Menu and Volume Up buttons at the same time. Want to know more about us? And in my remote on my iPhone I was able to use my bottoms on my phone to control the volume Aswell. I use the same workaround but is not the same. Apple recently released tvOS 15.6 update for Apple TV with general performance and stability improvements. Apple may provide or recommend responses as a possible solution based on the information Apple TV 4K remote unable to control display volume a few hours ago, the volume control buttons on my apple tv 4K remote suddenly stopped working, and i haven't been able to control my television's volume ever since. I can confirm that tvOS 15.5 did not resolve this issue. 0 comments. Add a Comment. Ive got the same issue. I tried pressing the volume and mute buttons and nothing worked. My Apple TV 4K+ remote is generally working except for its volume control feature which is non responsive. If the volume control on your Siri Remote or Apple TV Remote does not work automatically and your TV has no sound, you can program it manually: Go to Settings > Remotes and Devices > Volume Control on your Apple TV 4K or Apple TV HD. If prompted, place your remote on top of the Apple TV to complete the pairing. Your iPhone will search for nearby Apple TVs; tap the TV name to begin the setup process. My volume control on my Apple TV 4K remote was working. Can this be fixed? All postings and use of the content on this site are subject to the. After discussion with a DTS Engineer, he found a workaround (rdar://42881405 Volume control is disabled when connected to Apple TV using AirPlay ). shiny334, User profile for user: If youre not sure how much battery life is left in your Apple TV, charge the remote for 30 minutes and check if it starts operating. Use Apple TV remote. I am trying to do that now but its not detecting anything from both my tv and sound bar remote and Im guessing its because it had already learned these? Program your Apple TV Remote to Volume. Apart from it, I skate, meditate and medicate. omissions and conduct of any third parties in connection with or related to your use of the site. If you have the 2nd gen Siri Remote (silver with round directional control), press and hold the volume up button and the back button ("<") for five seconds. Nothing worked. I got a second ATV (4K 1st Gen) connected to a Sony soundbar and TV and switched it with my main ATV (4k 2nd Gen). 2. My Apple TV is connected to a Yamaha receiver, which connects to a Panasonic TV. I keep playing with all the settings and it seems to be either power control works or volume control works, both won't work . omissions and conduct of any third parties in connection with or related to your use of the site. Apple TV. Its important to note that the problem could be with the Apple TV rather than the remote. Tried with eARC, ARC, directly connected to the soundbar, connected via TV. You can fix this error in many ways. If Your Apple TV remote Volume Control is Still not Functioning Correctly, use the following steps to solve the audio issue. The Apple TV and stereo are sitting next to each other and there is no obstruction. Press and hold the TV icon button and volume down button at the same time for ~5 seconds until you see the remote's status light flash off then back on. I can use the siri remote app on my iPhone to control the AppleTV but this also does not solve the problem. Level 10. Also, have you tried connecting the ATV4K to an HDMI input on the Q950a rather than the TV? Gregor-1138, Apple TV 4K Siri remote volume control not working. I keep playing with all the settings and it seems to be either power control works or volume control works, both wont work at the same time. I am still able to control volume using the stereo remote, but I'd rather not have to juggle two . I am just curious how exactly it is implemented that the remote controls volume on a TV of not specified brand. If Apple TV doesn't respond and puts volume up. Step 1: First, try the restart method listed above. I walked away from my tv for 5 minutes and came back and had the whats new update screen so I have no idea why I updated so late , that part Im confused about as well , but as I mentioned , right before this I was able to use the volume controls on my remote perfectly fine . We understand that you are having some issues with your Apple TV remote controlling volume and mute functions since the last firmware update. Looks like no ones replied in a while. Can the main device send information about the TV to the remote? To start the conversation again, simply In some cases, it works after pressing the button multiple times. Ive tried everything mentioned in this forum and I cannot get it to work. Release the buttons. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. If your remote is paired but the volume control still isn't working, try restarting your Apple TV. After that, you may charge the Apple TV remote with a lightning wire. Also the function is also available in the iOS Apple TV remote via the control center but even through the control center the function for volume down does not work only volume up. 1-800-MY-APPLE, or, Sales and All else fails, give Apple Support a call and heres their recommended reading: If you can't control your TV or receiver with your Apple TV Remote - Apple Support. The volume control buttons on your Apple TV remote may sometimes refuse to function. I've tried the "training" menu to setup volume control but didn't get anywhere with it. So there you have it: all you need to know about repairing your own Apple TV remote. call Ive tried setting it to Receiver via IR and going through the Learn New Device setup. The ONLY thing that doesnt want to work is decreasing volume. A forum where Apple customers help each other with their products. Open the Apple TV Remote app on your iDevice. So I am wondering how does an Apple TV physical remote know what codes to use with my TV that is connected to Apple TV? This article tells you, what are the ways to fix Apple TV Remote Volume not Ive seen some devices break CEC into several options On the ATV4K its just Settings > Remotes and Devices > HOME THEATER CONTROL: Control TVs and Receivers = On (Im pretty sure youve got this already:-). Learn how to control Apple TV with iOS or iPadOS Control Center. 127,075 points. Youll be prompted to enter a four-digit passcode displayed on the Apple TV screen by your iPhone. Here is what I have tried so far: My Apple TV remote works the volume but does not work the box My Apple TV remote is not working the Apple box 52 1; You can also check out the workaround in video format below: So, if you press the home button and volume button simultaneously, you might have a chance that your Apple TV remote starts adjusting volume again. Also following this article I checked that Volume in Remotes and Devices is set to Auto (and actually is greyed and cannot be changed). The TV settings have not changed from when it was all good. Check to see if your TV or receiver supports HDMI-CEC. Looks like no ones replied in a while. My Apple TV remote volume controls wont work on my tv anymore. How To Turn Off Flashlight on iPhone (Without Swiping Up! Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. I can not control volume of my apple tv with my iOS device that is my iPhone XS. Source. I just wanted to follow up on this forum with an update. Step 1: On your Remote, press and hold the TV button and Volume Down button for 5 seconds. Before graduating in the spring of 2021 with her Masters degree in Literature, specializing in early 20th-century American and British Modernism, she was a college writing tutor and University English professor. 1-800-MY-APPLE, or, Sales and If the Volume button is dimmed, use the volume button on the remote that came with your television. Step 1: Set the volume control option on your Apple TV remote manually. P. priitv8 macrumors 68040. charee144, call On your TV, switch to another HDMI source, like an Xbox console or Blu-ray player, and then switch back to the HDMI source with your Fire Stick. You will have to select Learn New Device from the drop-down menu. If you can't control your TV or receiver with your Apple TV Remote - Apple Support, Sep 2, 2021 4:14 AM in response to Urquhart1244. If your Apple TV sound is still not working, odds are that the changing of audio output can give the results. Apple TV 4K remote unable to control display volume. Apple TV 4K, Urquhart1244, Cant control volume for tv with apple tv remote. Good luck, and happy watching! Looks like no ones replied in a while. Sep 5, 2017. Firstly, you should check the HDMI cable connections. Yes, as I said it is designed to work with different TV's. Ive also done a full AppleTV reset to factory settings when that failed too. If you like tricks and tips about how to use Apple products, be sure to sign up for our free Tip of the Day newsletter! Quick tutorial on how to fix the Apple TV Siri remote (4k 2021) not controlling the volume on your tv. Hold it down for at least 5 to 10 seconds or until the status light of your Apple TV turns off and on again. This site contains user submitted content, comments and opinions and is for informational purposes tvOS 14, Aug 31, 2021 10:41 PM in response to emelia22. TV via IR will control the volume for TV directly (not via the Apple TV box), presumably the same way as before enabling CEC. Learning new device . I have gone to the remote settings. From this, are you confirming that volume up and down (and mute) are working correctly with the iOS remote? The volume control through the Apple TV Remote app, using the side buttons, is available only for when using an AV receiver that supports volume control over HDMI-CEC. Urquhart1244, call Apple support team hasnt addressed the remote volume control glitch yet. Apple TV 4K Siri remote volume control not working The volume +- control on my Apple TV remote is not working recently. A forum where Apple customers help each other with their products. Select Remotes and Devices from the Apple TVs Settings menu. Until then, the products no longer communicate effectively. Step 3: Clean the sensor window on your Apple TV Remote (The sensor window is located at the top of your remote) Step 4 . No updates installed on the soundbar in the meantime, May 23, 2022 10:41 AM in response to baeda_. 1. I have unplugged both devices overnight as well and nothing has changed . One might think that an iOS app cannot control a TV's volume because an iPhone . During playback, you can control your TV or audio/video receiver volume with the Siri Remote. This is incredibly frustrating and I have to trouble shoot and reset/relearn the remote every time. Weve added a few reports below for reference: My Apple TV remote volume stops working every 1 2 months. provided; every potential issue may involve several factors not detailed in the conversations Is there a way we can report this issue to Apple? Start with three devices for free and add more for just $2 per device, paid monthly. Apr 6, 2022 6:53 PM in response to @Anthony. All postings and use of the content on this site are subject to the. May 23, 2022 9:02 AM in response to mikereed36. Apple TV HD, a few hours ago, the volume control buttons on my apple tv 4K remote suddenly stopped working, and i havent been able to control my televisions volume ever since. (I am not sure if this is supposed to work). Which is what you saw when you used your old remote that has no update and it worked great. Volume control uses HDMI-CEC. If Volume + - and Mute doesn't work automatically, you need to manually program your Siri Remote. If the volume doesnt respond, follow steps to manually program your Siri Remote or Apple TV Remote for volume control. Here's one example on Samsung's community site. Apple's implementation of CEC volume control is fine. Have you ever asked, "why did my Apple TV Remote stop controlling volume?" Everything worked fine until a night or two ago. You will receive a "Connection Lost" notification in the corner of the TV screen, and then the . I have a new Apple TV and I am using with a relatively new Samsung TV. The default IR commands would work for many TVs (and other audio equipment). Apple may provide or recommend responses as a possible solution based on the information That is unusual. My Apple TV remote works the volume but does not work the box, My Apple TV remote is not working the Apple box, My Apple TV 4K remote volume works some times and some times not. To reset the volume, go to Settings>System>Reset. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of My volume control on my Apple TV 4K remote was working. The reason I'm using this hub is because my TV REFUSES to recognize my soundbar at all. How does one fix this? I have gone to the Apple TV settings, chose Remotes and Devices, chose Volume Control, and selected Learn New Device. tvOS 14.7 has been out for 44 days, and the automatic updates have some spread, but generally not 6 weeks (unless the unit was turned off for all of the past 5.5 weeks). A forum where Apple customers help each other with their products. I tried moving the old remote to the other side of the house to avoid some weird data/connections being sent to that one, but it's still having the same issue, no volume on new Siri remote even though it said it connected fine. Additional audio controls let you change AirPlay speakers, choose Bluetooth headphones, change the language audio track, or reduce loud sounds. however, i tested it with a samsung universal remote and the volume control works fine through it, ruling a broken IR receiver out as the issue. any proposed solutions on the community forums. Owing to the tvOS 15.6 update, the Apple TV remote volume control has now become absolutely unusable for some. I believe the issue started with tvOS 15.4 (and 15.5 didnt fix it). Release the buttons. My Apple TV 4K+ Volume Feature Not Working. Auto via HDMI will need support for that feature from the other device too. Press and hold the power button to turn everything off (you can still press and hold the screen icon . Im running the latest TVos. I can increase or decrease volume from my apple remote but not from my iOS device. Nevertheless, well keep an eye on the developments about the Apple TV remote volume control issue and update the article accordingly. There are some steps that you can try to fix the problem. User profile for user: Remote used to control tv/Volume. An announcement stating that the remote is paired or paired will appear in the top-right corner of your Television. Bring the remote closer to the Apple TV - The battery charge may be minimal and thus may emit a weak IR signal from the remote to the Apple TV set-top . Here's what it looks like on iOS 11 beta's Control Center Apple TV control on my ATV4 with tvOS 11 beta. Easily Find iPad Generation & Model, How To Change Your Airdrop Name on iPhone, iPad & Mac, How to Find a Lost iPhone, Even If It's Dead or Offline (Feb 2023), Create a Contact Group on iPhonethe Easy Way! Any suggestions on how the heck we can get Apples attention on fixing this? AppleTV Remote not working except for volume buttons. If the volume can be adjusted using the volume buttons on the TV, but not the remote control, then reset the remote control to factory specifications. Here's how to fix Apple TV Remote volume control: Now, you should be able to use your Apple TV Remote to control volume again! Then wait 5 to 10 seconds for a Connection Lost . Your question was regarding using the remote app on your iPhone. Select Settings > Equipment Control > Manage Equipment to enable audio control via the Fire Stick remote for your TV and various speakers. Am I missing something? New Siri Remote not controlling TV Volume (IR). New Siri Remote not controlling TV Volume (IR). If the issue occurs during this sound test, visit our Support Center to request service. the strange part is I can still turn my tv off using my apple remote meaning the CEC feature is still working , just not for volume control . ask a new question. ARC and volume control are 2 separate things, Although if your TV supports one, it probably supports the other. I can also successfully pair the TV's own remote to control the aTV. Do the troubleshooting: turn on HDMI CEC, enable all audio and power options. rkaufmann87, User profile for user: This immediately fixed the issue. Hold it for a while, for about Five seconds, till the status light on your TV screen turns on and off again. The status light on your Apple TV will turn off and on again. May 14, 2022 1:23 AM in response to @Anthony. greatvovan, User profile for user: You will receive a "Connection Lost" notificationin the corner of the TV screen, and then the remote will restart. I have 3 iphones and i have tried to control volume from all 3 iPhones, unfortunately none of them work. The weirdest part, is my old remote sitting in the room worked for volume but nothing else. I can however control the volume when I connect my AirPods , so the issue only occurs when its through my tv speakers themselves . Copyright 2020 You can configure the Siri Remote to turn your TV on or off, change the input to your Apple TV, and even control the volume. It sounds to me that this is an issue with Apple TV and Samsung Soundbars. doesn't matter which app. Is there a way I can manually pair the IR remote to the TV controls? I have turned on the CEC control which allowed me to turn off the tv with the apple remote but cannot change volume. While there are occasions where the Siri Remote needs to be charged or replaced, in this case, it is usually a bug that can pop up for no apparent reason. Apple may provide or recommend responses as a possible solution based on the information I have tried learning a new remote in Apple TV settings but still no luck. To start the conversation again, simply Turn on HDMI ARC or eARC. I bought the new Apple TV, and previously had the older Apple TV 4K. If your remote is still on the fritz, it may be time to order a replacement. Volume control on 4K Apple TV not working My volume control on my Apple TV 4K remote was working. Choose 'Settings' and go to 'Audio & Video'. . Enter this code on the pairing screen. Also keep myself away from troubles as I age. Pick up the remote for your television, soundbar, or audio receiver. To save both parties some valuable time, I suggest letting them know of the various techniques you have already tried yourself. User profile for user: Release the buttons. Our Privacy & Security Course for Apple enthusiast is our most requested course! This sort of partial function usually indicates the remote needs to be reset, then paired again with the ATV4K. Jun 1, 2022 8:34 AM in response to mikereed36. At this point I assume Apple will need to update something in the Apple TV as that appears to me to be the only variable in my setup that could have changed recently (Apple TV is set to auto-install updates and both my TV and Soundbar havent had their software or firmware updated since at least last year). I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. The Apple TV 4G has an infrared (IR) sensor that may be used with the original Apple TV remote. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. ), How To Check if Your iPhone Is Unlocked & What That Means, App Store Missing on iPhone? What did work is this: on Apple TV, settings, remotes and devices, other devices, remote app and devices, select my iPhone, forget this device then re-pair it . Alternatively, if you have an iPhone and iOS 11 or later, you can utilize the Apple TV 4k app for Apple TV 4th Generation or later. It should be set to Auto using the IR remote (TV). It will help you protect yourself online with easy tools. only. It did work perfectly until tvOS 15.3 or .4 came out. Mannygator, User profile for user: If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. The remote battery power is 89%. Sony 75 X9500H and a Samsung Q870A. If it doesn't, go to Settings on your Apple TV and choose Remotes and Devices. Very strange issue. I found this old thread, but none of the answers solve my problem. That's not really possible for a trash writer like me but I still try. Ive also done a full AppleTV reset to factory settings when that failed too. If both devices are connected to the same WiFi network, the Apple TV Remote app for iPhone and iPad may be able to operate your TV. Apple may provide or recommend responses as a possible solution based on the information Also, make sure the batteries you are using on the remote arent too old or defective, in which case you would need to purchase new batteries. Aug 22, 2020 8:35 AM in response to vazandrew. CEC is built on communication between the TV and Apple TV (i.e. I can control my Sony TVs speaker volume with the physical Apple TV remote, but not with my iPhone Control Center virtual remote. I can't control the volume via my iPhone's volume buttons while it works well with the physical remote. Simply pressing the top of this ring button has been known to fix Fire TV Stick audio bugs. A forum where Apple customers help each other with their products. Reset the ATV, Soundbar and TV already but no luck. So from how I understand it to work, it would be working with this setup . I noticed I had to manually install tvOS 15.5 today because it still hasnt auto-installed it. Is there a way I can possibly reset the learned devices (TV and Soundbar) and force the Apple TV to relearn the remotes? Your Siri Remote or Apple TV Remote can control volume for either your television or your receiver, not for both simultaneously. Step 5. I recently got the LG C1 TV and I can't connect my Apple TV remote to control tv settings, such as volume. The annoying part is that when I go to "Video and Output" settings and choose "Audio Output", the soundbar is listed as a temporary audio device and I CAN control it's volume level from here! Similar for the Siri Remote: with a compatible receiver in the setup, volume control through CEC is an option. Heres how you can check your Apple TV remote battery level: Another thing you need to make sure of is whether your Apple TV remote and receiver are free of dirt and dust particles, especially if you have had these devices for quite some time. Ive also talked about checking the remotes battery. Los Angeles, CA. Since Ive compiled everything I learned into this post. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. Here's how to fix Apple TV Remote volume control: At the same time, press and hold the TV button and the Volume Down button for about five seconds. Some other reason why this wouldn't be working? But, with a few tools, you can secureand even simplify!your online life. To fix Apple TV remote volume not working, try moving the remote closer to the Apple TV and check the remote batteries level and condition. once the remote wakes up the Apple TV it will then allow the connected TV to also turn on and switch to the appropriate input). I dont think any TV will support that. In other cases, the volume button doesn't work at all. You can do this by going to the Settings app on your Apple TV and selecting "Remotes and Devices.". Having personally experienced several some issues with Volume, I decided to do my fair share of research on Apple TV remote. For quick reference: Apr 6, 2022 4:23 PM in response to bgmeek. (Feb 2023), How to Add a Driver's License to Apple Wallet (2023), How to Retrieve Deleted Messages on iPhone (Feb 2023), Fix Photos Not Uploading to iCloud Once & for All (2023), Apple ID Login: 9 Ways to Fix the Error Connecting to Apple ID Server Message (iOS 16), FaceTime Not Working? I have sound and can use my normal tv remote to turn the volume up and done . Affected Apple TV owners immediately took to the community forum to report about the same. Or a way to manually force it to use CEC instead? As above, the physical remote works with IR. We need to point IR to Soundbar to work. Issue fixed by resetting ATV remote by holding tv button and down vloume for 5 seconds! ARC is audio return channel, it's ONLY use is to send audio "backwards" over an HDMI connection, it has nothing to do with sending commands. Try "Learn Remote", Apple TV doesn't detect signals when depressing TV Remote buttons. 2. I went to settings and added a new device for tv volume. The CEC soundbar control mostly works - volume up always works, but volume down seems to get "stuck" at a random level.you can volume up from there but volume down always gets stuck at that same level until mute or restart. To put the remote into pairing mode, move near the Apple TV and press and hold Menu and Volume Up for a few seconds. I tried the learn new device option. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. Before buying another remote, try the following hacks to see if it works. May 23, 2022 1:19 PM in response to bgmeek. provided; every potential issue may involve several factors not detailed in the conversations Release the buttons. If so, thats another indication that the ATV4K, your TV and soundbar are configured correctly (HDMI CEC functions properly enabled everywhere), and that the Siri Remote needs to be reset. Release the buttons after two to three seconds of holding the position. Only the volume buttons work.

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