To find your 'Personal Details' page, click on your name at the top right of this page. endstream endobj 1177 0 obj <. FULL-TIME offers you an easy way to manage your football leagues online. ",#(7),01444'9=82. Firstly, make sure that the email address on the 'Personal Details' page of this FA website is the correct one which you wish to use. If you have forgotten your password or need to amend it, please follow the steps below: How can I edit some of the personal information in my FIFA ticketing account? If you don't have the app then it is in the Apple and Google Play app stores under the name UEFA Euro 2020 Mobile Tickets. Q. Can I transfer two to my mates phone or only 1 to another person? address' half way down on the right. Remember the Main Applicant CAN NOT be changed. What happens to the tickets England Supporters Travel Club members return? 2 0 obj 4 0 obj hb```%,@(qQ 3&0T+hfp`bMdZ`` !Yiu000*=htGE@B( f@xB address' half way down on the right. To participate within this community you need to sign is as an England Supporters Club member here. FULL-TIME offers you an easy way to manage your football leagues online. As soon as we receive this informat euro2020-sales.tickets.uefa.com//editPersonalDetails. Contact Us: By Email. Who can I contact if I have a question regarding the ticket application process? Transfer tickets to your guests using the TRANSFER button in the app. On matchday, remember to bring your . Q. Not only that, but if they are going to send tickets or other information in paper form it will go to the wrong address (although hopefully they will use the UEFA phone App for tickets which we used for the June 2019 UEFA Nations league Final games). Were hoping to receive the returned tickets from Travel Club members only, however we are waiting for further confirmation from UEFA. The England Supporters Travel Club does have my new address. Head to our new page for all things England Supporters Travel Club. 4 0 obj Q. Once you're on the 'Personal Details' page, your email address can be edited but make sure you press 'Save Changes'. endobj endobj Enables clubs and referees to administer their day to day activities Moreover, please make sure that. This may be significant given that all Euro 2020 tickets will be re-balloted and successful applications charged to my credit card. Now that the lottery for phase 2 is complete and notifications have been sent, undoubtedly many of you are trying to change the names of the Ticket Holders, or even the Main Applicant on your ticket applications. endobj It will help us answer you. Should we receive an additional allocation of tickets we will then conduct a further ballot, based on the same England v USA tickets go on sale to 2018-2020 Travel Club members on Monday 3 September. At this moment in time we cannot advise on the likelihood of being allocated tickets. As soon as we receive this informat www.uefa.com//0253-0d821c0faceb-9c6313dd551c-1000--uefa-euro-2020-ticket-details-announced, support.tickets-euro2020.uefa.com//new. Choose the category of your request. If youre returning your tickets as a result of the coronavirus pandemic but still wish to attend the tournament next summer, please bear in mind that there is no guarantee you will be able to re-purchase the same tickets youve been allocated at a later stage. If you know for definite that you're unable to attend,and require a refund at the end of May, you can cancel all your group's tickets and the guests in your group will need to contact us separately so that we can collate their details to help them out with tickets at a later date. JFIF ` ` ZExif MM * J Q Q Q C %%EOF On the next page, click on 'My account e.g. All ticket buyers returning their tickets will receive a full refund from UEFA by the end of February 2021. Please be mindful that only existing 2018-2020 Travel Club members will be able to access EURO 2020 tickets for next summers tournament. If youre the lead applicant, youll need to login with the same details you used in December to submit your application. <>/Metadata 802 0 R/ViewerPreferences 803 0 R>> Get all the latest football news sent directly to your inbox, UEFA announce changes to their ticketing terms and conditions and more, ViewtheUEFAWomen'sEUROEngland2022Facebookchannel, ViewtheUEFAWomen'sEUROEngland2022Instagramchannel, ViewtheUEFAWomen'sEUROEngland2022Twitterchannel, ViewtheTheVitalityWomen'sFACupFacebookchannel, ViewtheTheVitalityWomen'sFACupTwitterchannel, A Statement From Our CEO, Mark Bullingham, UEFA EURO 2020 Important Ticketing Update. I have forgotten the password of my FIFA ticketing account. Vq{. Once you're on the 'Personal Details' page, your email address can be edited but make sure you press 'Save Changes'. During a first come first served sales period and the last-minute sales phase, please log in into your ticketing account. No need to worry, by clicking here you will be redirected to our new site where you can read our latest News and Announcements, check your account and sign up to the 2020-2022 England Supporters Tra Travel Club members attending the Spain v England match on Monday 15 October 2018 can now download our Travel Guide by clicking the link below. @e:F8cBZkI6I/Zt)2@PWL$?bu&HEKUtF'8!Og|Y&r=c )W_3vW6uY&}5|xY2f,ak# |s`Fb3}u,s>RQ-@ty No. There is much speculation surrounding the ticketing sites appearance of a function to change the Main Applicant and there is still plenty of fan pressure for the function to be activated, so uncertainty remains as to whether the function will exist in the future. The demand for tickets at Wembley is set to go through the roof with England competing in their first major final since 1966 In addition, it is not possible for UEFA to change the assigned ticket holder's details. We recommend you wait for the full tournament schedule to be released and for further ticket application updates later in the year. address' half way down on the right. Get all the latest football news sent directly to your inbox, UEFA's EURO 2020 ticket return portal is now open, ViewtheUEFAWomen'sEUROEngland2022Facebookchannel, ViewtheUEFAWomen'sEUROEngland2022Instagramchannel, ViewtheUEFAWomen'sEUROEngland2022Twitterchannel, ViewtheTheVitalityWomen'sFACupFacebookchannel, ViewtheTheVitalityWomen'sFACupTwitterchannel, A Statement From Our CEO, Mark Bullingham. The registration code will be sent to the email address associated with your Apple account. 1193 0 obj <>/Filter/FlateDecode/ID[<02BFBFD17E7F2E4BB76577AC9C110F84><90C7D712F99020438A31676F80B7F327>]/Index[1176 25]/Info 1175 0 R/Length 92/Prev 301170/Root 1177 0 R/Size 1201/Type/XRef/W[1 3 1]>>stream l|@u{Qe:}QPDsmMYo?9tTvQr:C[mSJRNeWo.6))D()5!ya6JIeaKc)cJeU@;(R, 1176 0 obj <> endobj This may be significant given that all Euro 2020 tickets will be re-balloted and successful applications charged to my credit card. Q. I am requesting a refund of my EURO 2020 tickets due to the coronavirus, but I wish to still attend next summer, will I be able to buy back my tickets later in the year? Should your question still be unanswered please use the. Will I be refunded the transaction fees? hbbd```b``6A$S!X=L:HrL`RL>:fg3$c8El#N? . You will be asked for the email address of your son and then the ticket will be sent to his phone. Mine is currently set to my company's email from application to get tickets for the Nations League in Porto. Only lead applicants will receive a copy of UEFA's email. QUICK LINKS. "5$z(RGPd""z^e 8u$`e.Ky~ QLzqB!@cc}[8\"E*bfyic( ][%Vy7smwD_=d e`Uh0lt+n UEFA have outlined that the cancellation needs to be done by lead members, i.e. The official site of the international governing body of football with news, national associations, competitions, results, fixtures, development, organisation, world . 3 0 obj For general enquiries please e-mail us at uefa.clubcompetitions@eventmerch.com or telephone +44 (0)208 438 2281 between 10am-4pm GMT For ticketing enquiries please visit www.uefa.com. 3 0 obj 1 0 obj For your chance to access the priority window, become a My England Football member before 7am on Wednesday 27 July. There will then be a second return phase once the full match schedule for next summer has been confirmed. Refunds can only be made using the lead applicant's details. If you click on Reset Main Applicant you will receive this warning which appears that if you agree it will allow you to change the name. If you disagree with the changes, or your circumstances have since changed, UEFA are offering ticket holders the opportunity to return tickets for a full refund. %PDF-1.6 % stream Depending on your card or bank account provider, the refund can take up to 30 working days after the portal closes for the payment to appear on your statement. To participate within this community you need to sign is as an England Supporters Club member here. <> endstream endobj startxref Update Tuesday 12 May:UEFA has confirmed that lead applicants who wish to cancel their own tickets, but keep their guests are unable to do so. p 1c ;$t2pYi~ 7231d6e:l1Su 6c`VV,@\i@zZ QB (!2-e'J^SB'Yz 84 Vu O6rq 86'DiIx"QIR#tl$v%V2b(D%7 Europe's football website, UEFA.com, is the official site of UEFA, the Union of European Football Associations, and the governing body of football in Europe. June 2, 2022. buon compleanno in dialetto napoletano . 0 This means that if you definitely know that you will not be able to attend some or all of the matches you have been allocated, the lead applicant in your group will be able to return your ticket(s) via UEFAs refund portal now. Should we receive an additional allocation of tickets we will then conduct a further ballot, based on the same England v USA tickets go on sale to 2018-2020 Travel Club members on Monday 3 September. $.' For example, you can change some of your personal data, check if your ticket application has been successful or modify/cancel your ticket application up until such dates established for the respective random selection draw sales period of Sales Phases (1) and (2). 2 0 obj Full Time. Click Here. If you need to update your email address, please contact the FIFA Ticketing Centre as soon as possible via the. If you're a lead applicant and are wishing to cancel your ticket but your guests wish to keep theirs, the advice we have for now is to wait until the schedule is confirmed before making a decision on cancellation as UEFA may have a further update. No need to worry, by clicking here you will be redirected to our new site where you can read our latest News and Announcements, check your account and sign up to the 2020-2022 England Supporters Tra Travel Club members attending the Spain v England match on Monday 15 October 2018 can now download our Travel Guide by clicking the link below. Your tickets will, where possible remain valid and further information will be sent to you closer to the tournament with information on how to access them via the UEFA mobile app. Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. `/~Gb^9G>*koOx=qa. The original payment card has expired or changed since I paid for my tickets, how do I amend these? Purchase Price . : screenshots), please add the file in the "Attachments" field below. Q.Can I keep all the tickets but change the names of the ticket holders as I have friends who can go in place of the people who wish to cancel? JtJdJnt These allow your preferences or actions across UEFA Platforms to be remembered. by UEFA to the email address provided by the Applicant when registering on the Ticket Portal and as notified by updating the Applicant's Request status on the Ticket Portal. ldbEXRGXW#kLo+)T*2iSM* 'yZ*=T7p{G'KG&4;T VG.{zj,4wZbTtVOS1 w`8%bZJ3>P_/;|qwt%]xm}h +>m8r_2>yA If you no longer have access to the email address associated with your ticket purchase, you will need to contact us to request an email address change. Now that the lottery for phase 2 is complete and notifications have been sent, undoubtedly many of you are trying to change the names of the Ticket Holders, or even the Main Applicant on your ticket applications. All lead bookers will receive an email this week from UEFA outlining the changes that have been made. 2 0 obj If youre lead applicant, returning a member of your groups tickets, please ensure you return the correct tickets, as no changes can be made after the refund has been processed. I cant be the only person in this position, hence Im posting this question on the Forum. Refunds will be processed by UEFA after this date and may take up to 30 days to show on the original payment card's statement. This is a read only version of the page. Your FIFA ticketing account includes important information related to your ticket application(s). Following their previous update in April, UEFA has contacted ticket buyers today with information on the ticket refund process for next summer's tournament and instructions on how to return your EURO 2020 tickets, should you wish to do so.. From today, ticket holders will have the opportunity to return their tickets either in full or partially and receive a refund of the full ticket price. We recommend members wait for the full tournament schedule to be released and for further information to be published by UEFA later in the year. Your email address. the original tickets buyers, and the cancellation will reflect the entire file. No. Can I join the 2018-2020 Travel Club membership in order to be eligible for returned tickets. endobj For now, heres a step-by-step guide to changing the names of Ticket Holders for your World Cup tickets, Begin by going to the FIFA ticketing website and login to your account. Whole Game. No single ticket cancellation in an order will be allowed. x][s~OUS#MvLvl>dm=#I/q!HF2S$^FzxWlWN6a~|=WIIRH,-D|H/_$/w~.u?A6hRpfkJzI'I^Tj7o?7I|uL\oT;9O< | =l{M$q"1>f#4F##|^UK^'jyL&:@xR@=06@tF'z531Y&_S&MrBs The England Supporters Travel Club does have my new address. It is not possible to update the email address of your FIFA ticketing account after it has been created. . However, on the next page, the name of the Main Applicant will be locked. All ticket buyers returning their tickets will receive a full refund from UEFA by the end of February 2021. Last name. The Football Association announced the news in an official press release this morning with the ambitious plans promising to take both the tournament and the game in . Here is a page where you can do it (top right). English (English) Franais (French) Deutsch (German) (Russian) Espaol (Spanish) Italiano (Italian) Portugus (Portugese) Azrbaycanca (Azari) Should we receive an additional allocation of tickets we will then conduct a further ballot, based on the same England v USA tickets go on sale to 2018-2020 Travel Club members on Monday 3 September. No need to worry, by clicking here you will be redirected to our new site where you can read our latest News and Announcements, check your account and sign up to the 2020-2022 England Supporters Tra Travel Club members attending the Spain v England match on Monday 15 October 2018 can now download our Travel Guide by clicking the link below. Supporter tickets, you need to scroll down and select the subcategory. Youre offline. Please be aware that tickets purchased within the England Supporters Travel Club are strictly non-transferable in line with the Terms and Conditions of the membership. We are aware of the issues being raised by supporters regarding these changes. I've sent my application for tickets in today and need to change this address as I might not be working for that company next year. It is now possible to change the names of Ticket Holders on all purchased tickets. We will not be operating waiting lists for members who return their tickets and want to buy them back. For example, you can change some of your personal data, check if your ticket application has been successful or modify/cancel your ticket application up until such dates established for the respective random selection draw sales period of Sales Phases (1) and (2). How long does the refund process take? I can't find a way of changing my address on UEFA's website which has my old address (as evidenced by recent email communication from them). UEFA has advised that guests are bound by the decision made by the lead applicant and at this stage they only have the email address of the lead applicant so would have no way of delivering the tickets to guests should the lead applicant cancel. stream If you wish to keep all your allocated tickets for next summer's tournament, you do not need to do anything. To access the return portal simply head to UEFA's website and select 'Return Tickets Now'. For more information on the changes please follow the link in your email or alternatively you can read them in full here. %PDF-1.7 If you are unable to obtain these details by following the I forgot my password instructions please contact UEFA directly. We would like to show you a description here but the site won't allow us. The registration period for the Spain v England match which takes place on Monday 15 October closed at 3pm on Wednesday 15 August. You have stumbled across our old website! Unfortunately not, no. Q. I was not allocated any tickets during the December ballot, can I apply for the tickets which other Travel Club members have now returned? When you login into the Ticket Portal, please make sure that you are using the correct email address, i.e. Upon entering the ticketing platform, you were able to edit your personal details by clicking on the Edit my personal details button. UEFA works to promote, protect and develop European football . On the next page, click on 'My account e.g. Lead applicants have until Tuesday 26 May 1pm GMT (2pm CET) to return their group's tickets. Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. You have stumbled across our old website! . Essential Cookies. For example, persistent cookies will be used to remember the items that you have viewed and added to your basket when browsing in the UEFA store. The 2018-2020 membership closed in December 2019. If you have changed bank accounts entirely and no longer have access to any of the bank or card details you provided UEFA with you will need to contact them directly using the form below and a copy of your order number. Q. Always Active. Persistent cookies These are stored on your device in between browser sessions. the allocation of any Ticket by UEFA on a FCFS Basis when there is delay between the Requestno , theidentity of the Successful Applicant and payment for the . To find the auto-generated Apple ID email address, log in to UEFA.com and check the Ticketing email address: Still have questions? In order to be fair to those members who missed out in the ballot, we will not be reopening the membership for new joiners. endstream address (new address can be added if needed by clicking on 'Add a new address') Click on 'CONTINUE' If you want to accept tickets in different categories (in case of no availability in the one you are about to request), tick the checkbox 'I am willing to accept tickets in other categories' Read and accept the Terms and Please go to UEFAs website. Enables clubs and referees to administer their day to day activities, From today, members have the opportunity to return their EURO 2020 tickets if they're no longer able to attend. Upon entering the ticketing platform, to access your account settings please click on Profile on the side menu. Please do not contact the above telephone number as store.uefa.com does not handle ticketing enquiries. The travel guide includes useful information on the host city, stadium regulations, ticket collection poi Due to the short time-frame before the game, we have conducted a ballot based on our guaranteed allocation of 3000 tickets. Mobile ticket top tips! UK: 0371 811 1905 (International: +44 207 835 6000) Disabled Supporters Office. Please be aware that if you have forgotten your Username or Password we will be unable to assist you on this matter. If you need to update your email address, please contact the FIFA. For U.S. If you do not yet know if you can attend Englands matches next summer, we recommend waiting for UEFA to confirm the match schedule before deciding to return your tickets in the second refund phase. Please click on the relevant competition in the list below, so that you can access the corresponding contact form. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> % It is now possible to change the names of Ticket Holders on all purchased tickets. Update 28/08/2018: We are still awaiting ticket details and allocations from REFEF. You can contact the club by post at this address below, please also include at the top the department your mail is intended for: Chelsea Football Club Following their previous update in April, UEFA has contacted ticket buyers today with information on the ticket refund process for next summer's tournament and instructions on how to return your EURO 2020 tickets, should you wish to do so. You have stumbled across our old website! Updated It is not possible to update the email address of your FIFA ticketing account after it has been created. Some members have reported that they only have the option to keep all tickets or cancel all tickets. I cant find a way of changing my address on UEFAs website which has my old address (as evidenced by recent email communication from them). <> The official site of the international governing body of football with news, national associations, competitions, results, fixtures, development, organisation, world . xs*[=yHPF" Enter information for the new ticket holder and save.. All done!! endobj Just for peace of mind, then go into your ticket application to see that the change to your email address has been carried over. Were waiting for further information from UEFA with regards to what happens to the returned tickets, however to manage expectations, we cannot guarantee that you will have access to the same tickets you were allocated in December. 4 0 obj You will both need to have the app on your phones. You may wish to speak to them directly to enquire about a refund of transaction fees. Why should I check my ticketing account on FIFA.com/tickets regularly? Q. I was in the second ballot conducted by the Travel Club in February, will I be allocated the tickets other members return? <> Clearly my address registered with UEFA will not match the billing address on my registered credit card (obviously my bank has my new address), hence payment may be refused. Please refer to these Frequently Asked Questions. Further information will be published later in the year regarding application windows for returned tickets. 1 0 obj The ticket return window is now open and will close at 1pm (UK time) on 26 January 2021. <>/Metadata 924 0 R/ViewerPreferences 925 0 R>> I've sent my application for tickets in today and need to change this address as I might not be working for that company next year. The registration period for the Spain v England match which takes place on Monday 15 October closed at 3pm on Wednesday 15 August. If you're part of a group and wish to cancel your ticket(s) only, please speak to the lead applicant to arrange this. Please enter the details of your request. It would be great if you could advise. To participate within this community you need to sign is as an England Supporters Club member here. Register with your UEFA ticketing account e-mail address on the app. Portal. UEFA is continuing to work with all participating nations to provide the best possible solution for all involved with the tournament so we ask members to please be patient during this difficult time. Q. For further information, please read our FAQs at the bottom of this article. % To access the return portal simply head to UEFAs website and select Return Tickets Now. Your FIFA ticketing account includes important information related to your ticket application(s). Download your tickets (available no later than five days before matchday). endobj <> Firstly, make sure that the email address on the 'Personal Details' page of this FA website is the correct one which you wish to use. <> Click on the appropriate link below to access the contact form for the corresponding competition: UEFA Nations League . FULL-TIME offers you an easy way to manage your football leagues online. endobj 1200 0 obj <>stream Does anyone know how you can change this? If your payment card has expired but the bank account is still the same, the payment will still reach you, but it may take a little longer. This takes you to a page where you can edit your email address. >u? Click on the different category headings to find out more and change our default settings. UEFA EURO 2020 will kick off on 11 June 2021, with matches scheduled to be played across 12 host venues around Europe. 1 0 obj What should I do? I moved home in October last year. Now go to any UEFA.com page and log in. <> The ticket return window is now open and will close at 1pm (UK time) on 26 January 2021. The lead applicant in your group will need to return your ticket(s) for you using UEFAs ticket refund portal and their original UEFA login details. If you have any supporting material to add to your request (e.g. We will work with our partners at UEFA to provide further clarity on the revised terms and conditions and update members shortly. Please do no rush this process and ensure you return the correct tickets as it will not be possible to make any amends after you have saved the changes and submitted the refund request. % Regulations means, without limitation, the terms of the following: endobj Refunds can only be made back onto the original payment card. Head to our new page for all things England Supporters Travel Club. Contact details for the UEFA media department can be found below:Tel: +41 (0) 848 04 2727 Email: media@uefa.ch UEFA.com works better on other browsers For the best possible experience, we. Essential cookies help make the UEFA Platforms usable by enabling basic functions like page . Please also bear in mind that EURO 2020 tickets are in Euros () so although you are refunded the full ticket price, please take into account the exchange rate when you check your bank/payment card statement. However, consistent with earlier communication and . To find your 'Personal Details' page, click on your name at the top right of this page. Any transaction fees acquired wouldve been as a result of your bank or payment card provider. No. Download the official UEFA mobile tickets app now. Then you can edit some of your personal details. Copyright 1994-2023 FIFA. All rights reserved. uefa change ticketing email address. Head to our new page for all things England Supporters Travel Club. Were waiting for further information from UEFA regarding any returned tickets; if were able to keep any returned tickets, we cannot advise at this moment in time how many tickets will be returned and what categories will be available. Notification the email notification of acceptance by UEFA of the Applicant's offer with confirmation of the allocation of the Ticket(s) indicated in such Notification, as sent by UEFA to the email address provided by the Applicant in the Application Form. From today, ticket holders will have the opportunity to return their tickets either in full or partially and receive a refund of the full ticket price. The registration period for the Spain v England match which takes place on Monday 15 October closed at 3pm on Wednesday 15 August. It is against membership rules to transfer England match tickets to other members or non-members. To reflect the current situation and to provide greater flexibility to supporters, UEFA have made some changes to their tickets terms and conditions, refund policy and privacy notification for UEFA EURO 2020 ticket holders. My request concerns: -. . To edit some of your personal details in your FIFA ticketing account during a random selection draw sales period, you had to login into your ticketing account. ]RdDi$";r^@hf!cJ$QR_+1R3BKYVo8y`~s3P{?JZ6V06h FpJ@ja]H@6E^o(r|nRZ\w'?> UO(AcYZ#e5m EsY ^nb9`AXS /YbBY"PK:y!dnq!tc Xt+Pe*A <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 960.96 540] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Q. Transferring tickets via UEFA app KilwinningBlue May 15, 2022 KilwinningBlue Well-Known Member May 15, 2022 #1 I have our 4 tickets. Enables clubs and referees to administer their day to day activities, UEFA announce changes to their ticketing terms and conditions, a new ticket return window and more. If you have any supporting material to add to your request (e.g. As soon as we receive this informat www.uefa.com//0253-0d821c0faceb-9c6313dd551c-1000--uefa-euro-2020-ticket-details-announced, support.tickets-euro2020.uefa.com//new. A UEFA Women's EURO 2022 ticketing roadmap has been issued, along with a vision for a legacy programme which is hoped will increase the number of girls playing the game by 2024. 5 0 obj <> Mine is currently set to my company's email from application to get tickets for the Nations League in Porto. Make sure you use the same email address as for your ESTC account and also remember to press 'Save Changes'. stream The travel guide includes useful information on the host city, stadium regulations, ticket collection poi Due to the short time-frame before the game, we have conducted a ballot based on our guaranteed allocation of 3000 tickets. Your message / question. %PDF-1.7 <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 842.04] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>>

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