I didn't realize my tires were about half the recommended psi. Dont try to work around damaged partsthey can cause further damage to your scooter and possibly put you in danger. When GOTRAX GXL V2 display is blacked out you can release Power Key. Check the fuse or circuit breaker. Related: Mobility Scooter Battery Losing Power Uphill Fixed. Press Power Button once again to power on . Entice customers to sign up for your mailing list with discounts or exclusive offers. Test The Battery Pack On A Scooter That Does Not Run (Tool Needed: Load Tester) If the scooter is not running, a load test can be performed on its batteries by removing the battery pack from the scooter and taking the individual batteries out. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. In either case, bring it back to wherever you bought it for further assistance and warranty coverage. Gotrax Gks Electric Scooter : Target If you experience problems with any of these models of e-bike file a claim below. %PDF-1.4 % Reattach the console/head unit by sliding it back into place. Use a can of compressed air to clean out any dirt and debris that may be stuck in there. Circuit breakers are usually on the outside of the scooter. Mine out of the box has this metal grinding sound coming from the back. Yes You can recalibrate your Gotrax hoverboard by following the instructions above. Pull and push on each connector and individual wire inside of the connectors to make sure that all connections are properly seated and attached. Please Note, some electric scooters share error codes. There are many possible reasons why your Gotrax hoverboard is not balancing. GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 Thrifty Tool Shed 31K views 1 year ago Trying to Fix - GoTrax GXL Scooter - Randomly Stops Working Fix It 4.7K views 4 months ago Why. 20 MPH Max speed and durable 10 . Learn more about your GOTRAX from full overviews and specs to troubleshooting. In the next video we will show the complete repair, reassembly and testing. It goes fast and I can go up big hills . Disconnect the brake lever switch connector from the speed controller. 2 Scooter are completely unusable.Which is now costing us additional money as it was the primary method to get to work. Scooter Does Not Run : ElectricScooterParts.com Support Can you please tell us how we can improve this article? If it is not at or above the proper Voltage after recharging for 8 hours then it may need to be replaced. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. Returned the v2 and are now trying a m360 instead /crosses fingers. Fix Water Leaking From Air Conditioner. Press question mark to learn the rest of the keyboard shortcuts. The difference is, these are much more fun! E02 - Adjust your brake calipers so that they operate effectively. Only tools required are the 4mm Allen wrench and a set of pliers. When pushing the red button and holding for a few seconds (to power on) it actually adds resistance to the front tire. The console on the scooter displays speed in MPH, battery life, and headlight. This is telling you the charger is working. Electric Scooters are fun for all people big or small, young or old, fast or slow; There is a scooter out there for everyone! Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). Can't get the scooter to start. For example, only standing with one foot on your hoverboard can cause some models to beep. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. This is the simplest and easiest way to remove and install a new battery in your Gotrax GXL Scooter. Fix stuck GOTRAX GXL V2. Here you a can find all the frequently asked questions (FAQ) about gotrax products including our hoveboards, electric bikes and electric scooters. Between our 4 scooters, we have many minor quality issues and a few major manufacturing issues. Amazon.com: Customer reviews: Gotrax GKS Electric Scooter for Kids Age But when I press the throttle, nothing happens. Next, check to see if there is any damage to either end of your scooters charging cable. We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty period. For example, only standing with one foot on your hoverboard can cause some models to beep. 0000001444 00000 n You may want to check your fuse box to see if any fuses are blown. In all cases the company has been slow to respond. The first was purchased 40 days ago, the next 2 were purchased together around 30 days ago, the last was purchased 20 days ago so they do not appear to be batch quality issues. Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ), Learn more about troubleshooting the Apex, Learn more about troubleshooting the XR Elite, How to Change your Electric Scooters Brakes, Learn more about troubleshooting your hoverboard, How to Assemble the GOTRAX Eclipse Electric Scooter, Hawaii Begins Electric Bike Rebate Program, Unboxing & Overview: The Flex Electric Scooter. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. Im wondering about the race to the bottom, where companies start cutting corners on the low end to stay competitive. ESn^;*43x"Ir~\+RCe&1OkX2G0Y=wIdiFS Grab the new battery pack and ensure that your are installing the battery pack correctly. Contact an authorized service center for more information about replacements. Problem is from inside the tire assembly. Find low everyday prices and buy online for delivery or in-store pick-up. Step 6 Install the battery pack. I will come back and edit the post if I experience anything that you've listed. 0000000696 00000 n Make sure that these are not punctured if they are air-filled. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. Has refused refunds. Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. Use a can of compressed air to clean out any dirt and debris that may be stuck in there. Looking For The Best Lock For An Electric Scooter? I absolutely love this scooter. In removed the old handle bar and battery and installed new one. The odometer illumination was bright. It is possible to check the voltage of your battery using a voltmeter. The motor does make some noise when first accelerating but goes away. Press J to jump to the feed. Here is a link to find the manual for your Gotrax hoverboard. PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. I haven't had any problems yet, so that makes me wonder if the company rushed into production with the Version 2 model once GoTrax became popular. Set the line out of the way once disconnected. 0000002987 00000 n Has been extremely slow to respond with replacement parts. Usually I have to play around with the throttle such as push down very gently and slowly to fix the problem. Now i have error code 30! Fuses are usually located on the outside of the scooter, or under the footplate in the wiring harness near the battery pack. It sounds like a bad battery but checking the connections is the first step. *You may need to perform a recalibration up to three times to fix your issue. Bolts provided are rusted - poor quality control. Gotrax GXL Scooter Battery Pack Replacement - iFixit Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. E1, E2, E3 - Remove the console and use a soft rag to clean the connector between the console and battery. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This is a few specific actions that act as a reset for your board and can fix many common issues. Gotrax is known for adapting its electric vehicles to the needs of consumers. If there is, youll need to buy another one and replace it. For further repair and troubleshooting help please visit our repair help area. Home. Frequently Asked Questions - GOTRAX Official Site Aug 15, 2020 Resolved through warranty, in the mail. The key is to build your own vehicle with its own motor coil wire. It was the front wheel so more difficult, cost 40 for replacement. Choose from Same Day Delivery, Drive Up or Order Pickup. If the scooter is off but still takes off, this means that the control box is damaged. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. 21E - Controller Failure22E - Handlebar Failure23E - Motor Failure25E - Brake Lever Failure30E - Communication Failure. Take care of your ride so it can take care of you. Make sure the thread part of the console aligns with the drilled holes for the locking hook and gently press down to ensure the console is secure on the battery. Take care of your ride so it can take care of you. This is one of the most common problems we hear about, so it's always worth checking first. When GOTRAX GXL V2 is powered on press and hold Power Button for 5 seconds. k 3TXK c"b0] 3:P $% This is telling you the charger is working. GOTRAX GXL-V2 ELECTRIC SCOOTER User Manual - Manuals+ Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. Free standard shipping with $35 orders. There are common reasons why any brand of hoverboard may be beeping, and also reasons that may be particular to your model of Gotrax hoverboard. Powered up the scooter. Need help troubleshooting a scooter issue? When you plug your charger into the wall, the indicator light will turn green. 3. GXL V2:Learn more about troubleshooting the GXL V2 [Here], Apex: Learn more about troubleshooting the Apex [Here], G2:Learn more about troubleshooting the G2 [Here], XR Elite: Learn more about troubleshooting the XR Elite [Here], XR Ultra:Learn more about troubleshooting the XR Ultra [Here], G4: Learn more about troubleshooting the G4 [Here], All Scooters: How to Change your Electric Scooters Brakes [Here], Hoverboard(s): Learn more about troubleshooting your hoverboard [Here], How to Ride your Hoverboard Walkthrough [Here], Shift S1:Learn more about troubleshooting your Shift S1 [Here], EBE1:Learn more about troubleshooting your EBE1 [Here], EBE2:Learn more about troubleshooting your EBE2 [Here], EBE4:Learn more about troubleshooting your EBE4 [Here].

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