Windstars 2023/24 Middle East program kicks off in November. the concierge will ensure you get priority check-in and departure as well as priority tendering to port. Celebrating a birthday, anniversary or honeymoon? Disney offers a sort of butler service for its concierge-level guests. Available on Norwegian Dawn and Norwegian Star. For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. This website uses cookies. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise? Many of The Havens spaces are child friendly, while some spaces are reserved for older and adult guests. Draw a bath with bubble bath or flower petals. One of the most highly sought after experiences, Silversea has perfected the art of luxury at sea with its butler service. (Enrollment required for select benefits.). However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. book this exclusive Knokke villa now:https://knokke.bnbbutler.be/?roomTypes=57292Beautiful, spacious, luxurious villa, with beautifully landscaped garden wit. Present different brands of soap, shampoo, conditioner and body lotion for your selection and then set them up in your cabin's bathroom(s). The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. You did not book a suite. With up to 6,694 sq. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. On the Jewel, Jade, Pearl or Gem the private Haven Courtyard features a private pool, hot tub, dining tables, padded loungers surrounding the pool, and a retractable roof. They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. If people keep their expectations down a little things would be better for all. I think I used my night butler more with night room service etc. What is Norwegian Cruise Lines largest ship? Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. Serve afternoon canapes and/or afternoon tea in your cabin/suite. By the time you have freshened up, he might have already made reservations for you and just need your confirmation for any details. Your butler can also help with in-room parties. This is an extra service charge implemented fleetwide (including on the Norwegian Pride of America ship). Dine together as your butler serves a meal from our special Suite menu. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge." Each suite has been designed with style and comfort, along with a view that changes with every port we visit. hoping our third time in april actually results in an escort! We also had no interactions with him on day 1 we asked for juice day 2 when he finally got us and he was never seen again only heard when he was presenting dinner to the neighbors. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Hey, you only live once! Luxurious Accommodations on board Norwegian Bliss Private Sun Deck exclusive to Haven Butler Available Around the Clock Throughout Your Stay Private Haven Courtyard LEARN MORE This includes classicly-styled professional english butlers on Silverseas to a more fun and modern Royal Genie on a Royal Caribbean cruise. Disney cruise ships do not offer butler service. Another thing to consider doing is to fill out Hero cards for the workers. When we talked to the butler, she said, "I'll bring you a menu. Priority when reserving restaurants and entertainment onboard NCL vessels. So we'll be trying that out next summer! Lots of room for everyone. Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. What a great way to start the day! The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. Related: Are drinks packages worth the price? Powered by Invision Community. We've booked a suite next year, a spa suite. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. In all three cases that I have been in a suite the Butler did the escorting - the Concierge. Related: 11 extra charges on cruise ships that will drive you nuts and what to do about them. So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Special Haven menus for The Haven Restaurant and in-suite dining. We were escorted on by the Concierge and he took us to lunch. The current welcome offer on this card is quite lucrative. You will really feel like a celebrity with the butler service on this mid-luxury cruise line. Makes reservations for evening shows and other entertainment options. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. Started August 27, 2021, By Ours is a mini spa suite by the way, Night night. He will then carry your bags onto the cruise ship, bypass other people in line, and have access to a private elevator so you don't have any waiting. They will also bring. Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. LauraS Find the right card for you. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. Cunard Line has long since held the reputation for being the premier in British luxury, so it is no wonder that their butlers are so highly regarded by guests and critics alike. Mountains and beaches look so much better from a penthouse view. Compare the cost in points or miles to cash, and see which option is best. Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. By Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. In simple terms, a concierge is in charge of assisting you with things outside of your cabin while a butler's domain is very focused on your cabin and its amenities. (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. This stateroom type features relaxing and luxurious spa decor. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. By continuing to browse the site you agree to our use of cookies. Available on Pride of America, Norwegian Dawn, Norwegian Sun, Norwegian Sky, and Norwegian Star. Can even be by the same person - butler, steward, concierge - and it can vary customer to customer. We planned on bringing his food up to him as it arrived. The concierge, on the other hand, is available precruise to help you make reservations for dining, spa treatments and more. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. We used the butler very little outside his duties, most of which could easily have been done by the room steward. Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. What they can do though is virtually everything in between. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. 24-hour trained and certified suite butler. Whenever you need the high-touch to make your cruise extra special, the Royal Genie is there to cater to you. Many other mass market cruises offer butler service for parts of the experience, for instance, we had a butler for our private beach villa at Half Moon Cay while sailing on Holland America Line. Actual amenities vary by ship and category. The Maite'd was appalled and informed us.the butler will do that. the escort onto the ship has failed both times we sailed in suites. The quality of a butler can vary but cruise lines put great emphasis on training so passengers are usually wowed by the service they receive. Enrollment required. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. Check here before booking an award fare. Butler and Concierge are not included in the Daily Service Charge. The butler is your personal host during the cruise vacation. Two minutes later they called again and got the same answer, and the third time they called a further minute later they seemed angry with him. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. One key difference between butlers on big ship lines like Royal Caribbean, Norwegian, Disney, Celebrity, and MSC and those found on smaller ships. Once onboard, your Royal Genie will book your dining reservations, arrange for your high-end shopping experiences and arrange for you to have the best seats in the house at entertainment venues. At a couple of the ports where lines were long to get on, many of the butlers were out working the line, looking for their guests. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. Spanning and impressive 6,694 square feet. Being a guest of The Haven with Norwegian Cruise Line means personalized service. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. I will call him. There are select categories of Suite which come with specific additional amenities, too! to observe the boarding process and see how smoothly it worked. Your concierge is a bit like an agent to you on board ship. From unpacking your suitcase to pouring your champagne our butlers are at your service Our Suites At a glance 3-Bedroom Garden Villa Sleeps up to 7. With up to 574 sq. 2023 Norwegian Cruise Line Holdings Ltd. LIMITED-TIME ONLINE OFFER: GET 25,000 BONUS POINTS, 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Skip the lines and be personally escorted on and off the ship at the pier and at ports-of-call, 24-hour trained and certified suite butler. cleaned and ready - that failing then escorted to the Haven restaurant or other specialty restaurant for lunch. 6,694 sq. . NCL's Club Balcony Suite's new (bonus) amenities include pre-booking onboard dining and entertainment 125 days prior departure, room service (food-beverage delivery twice per cruise), free laundry service (1x bag) and pressing service (once per cruise), Welcome Aboard gift (1x bottle of sparkling wine). I admittedly didn't read through them all but it's a good starting point at least! There is also a private sauna reserved for guests of The Haven. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. Here are a few threads that might help (some even with pics! Just up the tip. Is Disney Cruise Line concierge level worth it? If you have the opportunity, try out a cabin category that offers the assistance of either or both types of crew members and then you can decide for yourself if access to them is worth the extra money. To find out more, please, Traveling with a group of people? Both may be able to offer similar types of help such as assisting with booking dinner reservations or reserving seats for a show, the level of service is not the same. We expected beggars on the streets of the big cities but not on the ship. What is the cheapest month to book a cruise? Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. I thought our room steward did the cleaning and turning down/making up. It is a cruise ship not Downton Abbey. Norwegian Encore cruise ship deck plan has 2043 staterooms for up to 4903 passengers served by 1731 crew. Similarly, a butler may go into your room and set up a vase of flowers or a display of cookies, he (or she) isn't there to clean. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. Here are some lines that have cruise butler services available: You really do enjoy the "star" treatment when you book an upgraded suite on Royal Caribbean. I would have found that to be unacceptable too. While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. Meaning if you never use them or call them they aren't being productive. I know the trolls will hang me but I opened up his envelope and gave it to my room attended because he did more Butler services then the 1 with the title. While some butler services are more formal and reserved - as you might expect from a traditional English manor house, others try to be more fun and family friendly such as Royal Caribbean's Royal Genie. It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. Evening turndown service of guests beds. Full Time, Part Time position. Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. and I hope that NCL doesn't do any tinkering with it. Sleeps up to five guests. DECK 19. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. The Haven has plenty of space for guests to lounge and relax. A, This is a question than I hear many first time cruisers ask but luckily we've never had. ft.*, your Owners Suite sleeps up to five* guests, and offers separate living and dining rooms (combined on some ships). Firstly to request service to which he informed them he would be with them shortly as he was with another guest. So don't have to much expectations. .One family cruise we were in Cagneys. Your butler is there to make it happen. one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. No balcony on Norwegian Dawn and Norwegian Star. Explain the pillow menu and deliver your selections to the room. On the penultimate day we had 3 visits with "I hope you have enjoyed the service I have provided!!". Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019.

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