I have spoken with several other users, and all say the same. Then lubrication to factory standards, reassembly, and function testing. Hours: Monday - Sunday 10am-8pm. DEALER SERVICE DEPARTMENT Here are 8 tips for writing great reviews. Detailed stripping and complete and thorough cleaning of the entire pistol. For immediate assistance/response during normal business hours, please call Customer Service at. Probably the most common "adjustment" that some folks make to that gun is to lengthen the grip- (1)either by getting an "X grip module" OR- (2)adding a 12 round magazine. It was a very poor quality product, and also discharged the battery at an unusually rapid rate. The roll mark where it says "SIG SAUER P938" on the slide was struck quite badly that it appeared to have a fade effect where it is very light at the top that it's almost invisible at certain angles. Sig Sauer Awesome Customer Services | Lone Star State Firearms Please send all support inquiries to support@lonestarstatefirearms.com Home Log In Log Out Home News Blog Submit a Post Shooter Reviews The Armorers Fix LSS Firearms Official Merch Store Firearms & Gear Pistols Rifles AR-15 Everything AK Shotguns Optics Ammunition Knives Shop Firearms Ammo Electro-Optics Air Gear Custom Works Legion Order Lookup Training Original parts returned with your firearm. SIG Experience Center 231 Exeter Road 231 Exeter Road. We offer Sig Sauer handguns, from the flagship models like the P220, the Sig Sauer P365 and recent designs found on the P238 and P938 backup pistols amazing customer service. WebFor immediate assistance/response during normal business hours, please call Customer Service at 603-610-3000 option 1 Monday-Friday, 8:30am-5:00pm EST. Jan 2, 2018. We are working diligently to minimize wait times and ensure that customer calls are answered as promptly as possible. WebSign In customer service survey Thank you for your recent interaction with SIG SAUER Customer Service. Ryan D*** refused to give me a refund. These customers are entitled to an additional magazine through our redemption program. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. He said this was my update. We use dedicated people and clever technology to safeguard our platform. I calles Sig was told to pay 27 dollars for shipping bothways, and 20 to fix. Customer Response. WebIf you have questions regarding our products and accessories, or ordering and shipping, please call our Customer Service Department at 603-610-3000 and then press 1, or refer to our FAQ page for answers to common questions. Machines are imperfect by nature. Epping, NH 03042. This special offer includes the installation of new X-Ray3 Day/Night Sights* a $120 value. Find out how we combat fake reviews. We stand behind our products and are always here for you especially when you need us the most. Explore the following pages to download owners manuals and product catalogs, view maintenance guides, browse through FAQs, register your SIG under warranty, find product alerts and contact our customer service representatives with any additional questions. Only show this user. WebIf you have questions regarding our products and accessories, or ordering and shipping, please call our Customer Service Department at 603-610-3000 and then press 1, SIG SAUER, Inc. 72 Pease Boulevard Newington, NH 03801 Phone: 603-610-3000 Fax: 603-610-3001 No public tours. Sig went above and beyond all 3 times. I emailed Sig Sauer customer service, and included a screen of my order delivered from Amazon, and they sent me a new cap straight away. Epping, NH 03042. FULL DETAILS 1 Day $320.00 365 EDC- SIG SAUER P365 Sig Sauer Awesome Customer Services | Lone Star State Firearms Please send all support inquiries to support@lonestarstatefirearms.com Home Log In Log Out Home News Blog Submit a Post Shooter Reviews The Armorers Fix LSS Firearms Official Merch Store Firearms & Gear Pistols Rifles AR-15 Everything AK Shotguns Optics Ammunition Knives No updates. Just a slight addendum. I have never needed to call on them before, but I am more confident than before in their support when needed. Explore the following pages to download owners manuals and product catalogs, view maintenance guides, browse through FAQs, register your SIG under warranty, find product alerts and contact our customer service representatives with any additional questions. In an effort to continuously improve our Customer Service department we ask that you kindly take 5 minutes to fill out this important survey. SIG SAUER now offers a special service for used SIG SAUER pistols called the SIG Service Plan (SSP). WebIf you have questions regarding our products and accessories, or ordering and shipping, please call our Customer Service Department at 603-610-3000 and then press 1, or refer to our FAQ page for answers to common questions. PLEASE NOTE: Red asterisk (*) indicates a required field. SIG Sauer is the brand name used by two sister companies involved in the design and manufacture of firearms. The same shortage that initiated this redemption program has caused a backorder for the magazines being redeemed through an online voucher process. Probably the most common "adjustment" that some folks make to that gun is to lengthen the grip- (1)either by getting an "X grip module" OR- (2)adding a 12 round magazine. Recently I did have an issue with a pistol I had purchased and I waited to make sure it would not go away with break-in. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. In fact, SIG firearms are trusted by military forces and law enforcement agencies across the globe. Very happy customer. At SIG SAUER, providing excellent customer service is always a priority. Thank you for your patience during these unprecedented times. A few months ago, I bought a P938 Legion. All firearms shipped to SIG SAUER must have a Return Material Authorization (RMA) number or it will be refused and returned to the sender. How do I return accessories to SIG SAUER for warranty repair or replacement? Register your SIG SAUER firearm and find warranty details. We are committed to producing the worlds finest firearm systems and strive to earn your pride of ownership. Professional safety inspection of critical components by Custom Works Personnel. Thank you for your inquiry. can be found here: 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Thank you for your inquiry. We are working diligently to minimize wait times and ensure that customer calls are answered as promptly as possible. ACTION ENHANCEMENT PACKAGE A few months ago, I bought a P938 Legion. PLEASE NOTE: Red asterisk (*) indicates a required field. I think you will be very satisfied with the 365 in 380. See more About this item 100% Other Fibers Made in the USA or Imported WebCUSTOMER SERVICE DEPARTMENT PHONE: (603) 610-3000 OPTION 1 Call with your pistol (s) serial number ready. Can I get shipping estimates for my SIG Sauer. It is all in how you speak to them. This electronic communication option is intended for U.S. consumer inquiries ONLY. Keep up to date with the latest product news. The store will not work correctly in the case when cookies are disabled. It is all in how you speak to them. This is my first red dot sight, so I have nothing else to compare it to, but I love this thing. For immediate assistance/response during normal business hours, please call Customer Service at603-610-3000 option 1 Monday-Friday, 8:30am-5:00pm EST. First * Last * Phone * Address First I buy the m17 find out it's one mag short, no paperwork in my case, called cs rep. Was laughed at. Be prepared to return the model number of the accessory when the customer service representative answers. Was talked down to. Claim your profile to access Trustpilots free business tools and connect with customers. See more About this item 100% Other Fibers Made in the USA or Imported If you have an issue with your order or in regards to any of our products, hit us up and we will reply ASAP. Just a slight addendum. His reason at that time was, once I opened the package refund could not be given on electro-optics. Our Custom Works teams hone and polish critical surfaces to lighten and smooth both the double-action and single-action trigger pull, taking your SIG SAUER to the next level without voiding the factory warranty. WebSIG Sauer is the brand name used by two sister companies involved in the design and manufacture of firearms. "It is all in how you speak to them"- no words are more true. This is a specific complaint against Ryan D***. I am still impressed with the build quality and feel and ease of handling. Find information on how to contact our Customer Service department. Questions and concerns? We offer Sig Sauer handguns, from the flagship models like the P220, the Sig Sauer P365 and recent designs found on the P238 and P938 backup pistols amazing customer service. If you have an account, sign in with your email address. A day after the product arrived, I returned it because it was a defective product. From the day of shipping, to the day my repaired pistol returned to me was 6 days. Asked why no updates for customers. I think you will be very satisfied with the 365 in 380. 02/18/2021. Buy ON Amazon Our Top Picks 1# Sig Sauer SOR52001 Romeo5 1x20mm Compact 2 Information provided by various external sources. WebFor immediate assistance/response during normal business hours, please call Customer Service at 603-610-3000 option 1 Monday-Friday, 8:30am-5:00pm EST. Modeled after the U.S. Army P320-M17, the M17 air pistol is the best way to get your P320-M17 practice. WebBill L***** Sig Sauer Customer Service Manager. It's now been a month or more. It is an extremely low recoil, smooth shooter. Well the mag redemption has been the worst. The roll mark where it says "SIG SAUER P938" on the slide was struck quite badly that it appeared to have a fade effect where it is very light at the top that it's almost invisible at certain angles. Their Koroneiki olive trees are 20-25 years old and grow together with ancient olive trees (the oldest of which is over 3000 years old with a circumference of about 14m). Although it is unfortunate that you had multiple issues with your SIG firearm, we are happy to hear that you are satisfied with the service you received in order to resolve the issues. immaculately clean and accompanied by a note describing what actions had been taken. He gave me a store credit for for $973.18 plus tax. Phone: 603.610.3456. Called customer service again. WebRepair and Maintenance | SIG SAUER Academy Repair and Maintenance 365 EDC- SIG SAUER P320 The program content focuses on the mechanical functioning, disassembly/reassembly, maintenance, troubleshooting, and field repair of the SIG SAUER P320 pistol. This service, valued at $229.95, is yours for just $149.95 and brings your used SIG SAUER pistol back to peak operational readiness. WebRepair and Maintenance | SIG SAUER Academy Repair and Maintenance 365 EDC- SIG SAUER P320 The program content focuses on the mechanical functioning, disassembly/reassembly, maintenance, troubleshooting, and field repair of the SIG SAUER P320 pistol. WebSig Sauer Sig Sauer Optics | Firearms Ammunition Electro-Optics Suppressors We have developed truly game-changing optics for all types of shooters: military, law enforcement, hunters, and competitive shooters. 2 MOA Red Dot provides 10 lighting settings (8 daylight illumination and 2 NV) that are visible in all light conditions. We also ensure all reviews are published without moderation. WebSIG Sauer is the brand name used by two sister companies involved in the design and manufacture of firearms. That is the screw holes for the rear sight optics plate when it is installed. Please contact the dealer where you originally ordered the firearm and have that dealer contact their dealer or a SIG SAUER dealer service representative. Companies can ask for reviews via automatic invitations. I am usually not one to openly air my grievances, but I wanted some others to know my minor A customer service representative will guide you through the process. This customer has an order in place with a fulfillment date scheduled 4-8 weeks out depending on fulfillment from our supplier. Sig Sauer does not have a cover or plate currently for it, but it is not going to interfere with the function or operation of the pistol." 02/18/2021. WebFor immediate assistance/response during normal business hours, please call Customer Service at 603-610-3000 option 1 Monday-Friday, 8:30am-5:00pm EST. I am usually not one to openly air my grievances, but I wanted some others to know my minor Buy ON Amazon Our Top Picks 1# Sig Sauer SOR52001 Romeo5 1x20mm Compact 2 Super fast shipping, highly recommend the Sig sauer store. The olive groves of the Nikolarakis family are found throughout the region of Kalamafka. All firearms shipped to SIG SAUER must have a Return Material Authorization (RMA) number or it will be refused and returned to the sender. Sig Sauer does not have a cover or plate currently for it, but it is not going to interfere with the function or operation of the pistol." Call with your pistol(s) serial number ready. Price includes parts and labor. I emailed Sig Sauer customer service, and included a screen of my order delivered from Amazon, and they sent me a new cap straight away. First Name * Last Name * Phone * Email * Address * City * State / Province / Region * Zipcode * Product * Serial Number * Question / Concern * Like a child nothing is there fault. Cant recommend them enough. This is not my most recent Sig Sauer Purchase, nor will it be my last. I can't praise Sig service enough. WebSig Sauer SOR52001 Romeo5 1x20mm Compact 2 Moa Red Dot Sight, Black Visit the Sig Sauer Store 11,391 ratings | 719 answered questions #1 Best Seller in Gun Sights $12649 FREE Returns Available at a lower price from other sellers that may not offer free Prime shipping. Thank you for your inquiry. The brightness is adjustable with the rotary dial on top and features 10 daytime and 2 night vision settings for quick targeting in any situation. In an effort to continuously improve our Customer Service department we ask that you kindly take 5 minutes to fill out this important survey. WebBill L***** Sig Sauer Customer Service Manager. Your sight will be up when you go into action. Provides optimal operational safety and enhanced battery life of 40,000 hours. I got it back very quickly, but it was still having some issues. Buy ON Amazon Our Top Picks 1# Sig Sauer SOR52001 Romeo5 1x20mm Compact 2 Historical data and artifacts housed in the British Museum of London show that in ancient times, this place was a place of worship of Asclepius. Contact Eckernfrde Germany The Trustpilot Experience We're open to all We champion verified reviews We fight fake reviews We encourage constructive feedback We verify companies and reviewers We advocate against bias Take a closer look The ROMEO-MSR is a sealed compact red or green dot sight for MSRs, carbines, shotguns and air rifles. A figurine from this particular region is the symbol of the Medical Association of Lasithi. WebBill L***** Sig Sauer Customer Service Manager. Talked over me laughed and very condescending to me. I dont write reviews often, but I really like this red dot on my 7.5 AR pistol, stays firmly at zero, good eye relief, easy to aim, only took about 5 shots to aim, dial is a little hard to turn, but if you dont mind, its a perfect little red dot for your AR. It goes against our guidelines to offer incentives for reviews. Explore the following pages to download owners manuals and product catalogs, view maintenance guides, browse through FAQs, register your SIG under warranty, find product alerts and contact our customer service representatives with any additional questions. WebThank you for purchasing a SIG SAUER. Customer service cannot provide shipping estimates for firearms. That is the screw holes for the rear sight optics plate when it is installed. 2023 Trustpilot, Inc. All rights reserved. WebBuy Sig Sauer Firearms online from your Sig gun plug. Email: secinfo@sigsauer.com. WebSign In customer service survey Thank you for your recent interaction with SIG SAUER Customer Service. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Just a slight addendum. WebIf you have questions regarding our products and accessories, or ordering and shipping, please call our Customer Service Department at 603-610-3000 and then press 1, SIG SAUER, Inc. 72 Pease Boulevard Newington, NH 03801 Phone: 603-610-3000 Fax: 603-610-3001 No public tours. In this instance, we adhered to our return policy on Electro-Optics which reads "New, unopened optics that still have the holographic seal can be returned for a refund/exchange with 14 days of purchase or shipment of Product to Buyer, whichever is later, less shipping and handling" and that policy. So trying to sell me mags when I don't even have a complete m18. Cant recommend them enough. All firearms shipped to SIG SAUER must have a Return Material Authorization (RMA) number or it will be refused and returned to the sender. That is what customer service should look like. Thank you for your cooperation and loyalty to the SIG SAUER brand. Thank you for your patience during these unprecedented times. MOTAC (Motion Activated Lighting) activates when motion is sensed and turns off when no motion is sensed. Asked if we could switch to 2 smaller mags said no. I can't praise Sig service enough. (Not available for P230/232, P250, German 225, 1911-22, P226X5/X6 or Mosquito models and the trigger bar spring and slide catch lever springs are not replaced on 238/938 models). Awesome job and awesome customer service. We have developed truly game-changing optics for all types of shooters: military, law enforcement, hunters, and competitive shooters. WebFlagship Store at the SIG Experience Center. WebFlagship Store at the SIG Experience Center. The SRT upgrade is perfect for both competition and combat shooters who want to reduce their follow up shot times. Thank you for your inquiry. BBB Business Profiles may not be reproduced for sales or promotional purposes. "It is all in how you speak to them"- no words are more true. 231 Exeter Road. We are willing to substitute this magazine for a different mag but not for multiple magazines which the customer finds unacceptable. Jan 2, 2018. Back in October 17, 2018, I purchased an ECHO1B thermal sight. FULL DETAILS 1 Day $320.00 365 EDC- SIG SAUER P365 Please provide as much detail as possible regarding your concern or request so that we can effectively assist you. For the best experience on our site, be sure to turn on Javascript in your browser. Due to material shortages on our mag suppliers end, we implemented this redemption program in order to get high demand firearms into the hands of our customers with all but one magazine included in the box. When you buy a used pistol, whether its from a shooting buddy, a retail store or at a gun show, contact SIG SAUER Customer Service for shipping instructions. International Association of Better Business Bureaus. I had an issue with a firearm that was malfunctioning and had a finish problem. JavaScript seems to be disabled in your browser. Our expert armorers will inspect your pistol top to bottom. That is what customer service should look like. There is no feeling of support or safety from this company. Questions and concerns? The Kilo 1000 is one of the most advanced, yet simple to use rangefinders on the market, featuring the fastest digital signal processing engine while simplifying the user interface and providing a hassle-free out-of-the-box experience. Sig went above and beyond all 3 times. WebSig Sauer Sig Sauer Optics | Firearms Ammunition Electro-Optics Suppressors We have developed truly game-changing optics for all types of shooters: military, law enforcement, hunters, and competitive shooters. It is all in how you speak to them. WebAt SIG SAUER, providing excellent customer service is always a priority. Sig Sauer does not have a cover or plate currently for it, but it is not going to interfere with the function or operation of the pistol." Was completely disrespected. Customer Response. Contact Eckernfrde Germany The Trustpilot Experience We're open to all We champion verified reviews We fight fake reviews We encourage constructive feedback We verify companies and reviewers We advocate against bias Take a closer look I think you will be very satisfied with the 365 in 380. WebCustomer service even responded with, "I spoke to my supervisor, and he said that hole is completely normal. Retrofit your P220, P224, P225, P226, P227, P228, P229, P239, and P245 with the new SIG SAUER Short Reset (SRT) sear and safety lever parts. Some products have purchase restrictions for those under the age of 21, please verify your age. If your inquiry is in regards to a potential product defect and would like to set up an RMA, we recommend contacting us via phone. Thank you for the positive feedback. First Name * Last Name * Phone * Email * Address * City * State / Province / Region * Zipcode * Product * Serial Number * Question / Concern * The store will not work correctly in the case when cookies are disabled. Another two weeks later and it came back and worked flawlessly. ), Upgrade or replace your current sights with factory-installed SIGLITE front and rear night sights. Phone: 603.610.3456. I have never had an issue with any of them. If you have an account, sign in with your email address. DEALER SERVICE DEPARTMENT I was hoping for a little better, maybe a 4 group at this distance. When I called customer service, I was treated as a valued customer. Overall, I was impressed and would recommend it to anyone who needs a good red dot without spending a fortune. They opened a case, sent me a shipping label and promised to expedite. As a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles generally cover a three-year reporting period. WebAt SIG SAUER, providing excellent customer service is always a priority. SIG's customer service has been exceptional for me as well. I'm completely disappointed with sig and the treatment of customers. I can't praise Sig service enough. Emails received over the weekend are subject to the 3 business day response time. For the best experience on our site, be sure to turn on Javascript in your browser. Probably the most common "adjustment" that some folks make to that gun is to lengthen the grip- (1)either by getting an "X grip module" OR- (2)adding a 12 round magazine. First Name * Last Name * Phone * Email * Address * City * State / Province / Region * Zipcode * Product * Serial Number * Question / Concern * Epping, NH 03042. This is not my most recent Sig Sauer Purchase, nor will it be my last. WebBuy Sig Sauer Firearms online from your Sig gun plug. Next time youre thinking of tuning up your SIG SAUER pistol, turn to the professionals in the SIG SAUER Custom Works for fast, reliable service that wont void your warranty. In fact, SIG firearms are trusted by military forces and law enforcement agencies across the globe. The SIG SAUER Academy Shooting Center at the SEC. Only show this user. (excludes P232/P230 w/ fixed front sights, .22 conversion kits, 1911-22, Mosquito, and 226X5/X6 models. WebFor immediate assistance/response during normal business hours, please call Customer Service at 603-610-3000 option 1 Monday-Friday, 8:30am-5:00pm EST. Customer Response. The combination of dry soil, the climate and the local micro climate here creates the ideal growing conditions for the development of healthy olive trees. All firearms shipped to SIG SAUER must have a Return Material Authorization (RMA) number or it will be refused and returned to the sender. No discussion, David at Sig Customer service literally just responded saying - I will take care of this! Some products have purchase restrictions for those under the age of 21, please verify your age. At 7 yards, I was able to replicate a 6-8 inch grouping of 5 rounds. JavaScript seems to be disabled in your browser. document.write(['horizonoliveoil','gmail.com'].join('@'))/*]]>*/ , [emailprotected] 0030-28410-26084, 0030-6972236082. We offer Sig Sauer handguns, from the flagship models like the P220, the Sig Sauer P365 and recent designs found on the P238 and P938 backup pistols amazing customer service. If you have an account, sign in with your email address. Speak your need or problem clearly, and with full explanation needed, and Sig will go all out to solve the issue. This number can be obtained by calling our customer service. I will continue to buy, use and count on sig sauer products. Anyone can write a Trustpilot review. Please fill out this warranty form below so that we may better serve you, our valued customer. 6 days including a weekend, of course and the gun was back. WebSig Sauer SOR52001 Romeo5 1x20mm Compact 2 Moa Red Dot Sight, Black Visit the Sig Sauer Store 11,391 ratings | 719 answered questions #1 Best Seller in Gun Sights $12649 FREE Returns Available at a lower price from other sellers that may not offer free Prime shipping. Customer Satisfaction Contact Information Website: www.sigsauer.com Mailing Address: 72 Pease Boulevard Newington, New Hampshire 03801 United States Speak your need or problem clearly, and with full explanation needed, and Sig will go all out to solve the issue. Customer Satisfaction Contact Information Website: www.sigsauer.com Mailing Address: 72 Pease Boulevard Newington, New Hampshire 03801 United States We are committed to producing the worlds finest firearm systems and strive to earn your pride of ownership. This natural terrace-like cultivation facilitates the drainage of water as well as exposing each individual tree better to the sun and light. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Contacted Heath at Sig and he set me up for a free return and repair. If you have any questions about our products and accessories, or ordering and shipping, please call our Customer Service Department at 603-610-3000 and press 1, or see our FAQ page for answers to frequently asked questions . If your inquiry is in regards to a potential product defect and would like to set up an RMA, we recommend contacting us via phone. Please fill out this warranty form below so that we may better serve you, our valued customer. For the best experience on our site, be sure to turn on Javascript in your browser. They have no timeframe to complete the redemption. One of my P 365 had a dead front night sight. Sig went above and beyond all 3 times. WebHours: Monday-Friday: 8:30am 5pm EST PLEASE NOTE: Due to current global circumstances you may experience delayed response times when calling SIG SAUER Customer Service. SIG SAUER is offering a voluntary program for P320 pistols manufactured prior to September 2017. WebAt SIG SAUER, providing excellent customer service is always a priority. The ROMEO5 features our MOTAC (Motion Activated Illumination) which increases battery life by shutting down the system when not in use and instantly activates the system when it senses the slightest vibration or movement. View or Download the PDF of our most recent product catalog on our Catalog page. This electronic communication option is intended for U.S. consumer inquiries ONLY. The store will not work correctly in the case when cookies are disabled. I was able to get in contact with a person quickly and got my issues resolved by sending it to them. I emailed Sig Sauer customer service, and included a screen of my order delivered from Amazon, and they sent me a new cap straight away. Should your pistol show signs of misuse or damage caused by a previous owner, SIG SAUERs armorers will advise you and offer cost-effective solutions to repair your pistol. "It is all in how you speak to them"- no words are more true. Verification can help ensure real people write reviews about real companies. Email: secinfo@sigsauer.com. SIG Experience Center 231 Exeter Road 2 MOA Red Dot provides 10 illumination settings (8 daylight illumination and 2 NV) that are visible in all light conditions. Service required as a result of alteration or repairs not performed by SIG SAUER Inc. Shipping costs for receipt or return of the pistol, Free SIGLITE Night Sights installation does not include Mosquito, 1911-22, P232 or P230 models. 2 weeks go by and boom a brand new Sig at my doorstep. Our Custom Works Shop offers a wide range of services to keep your SIG SAUER pistol in peak operating condition including refurbishing, action jobs, sight replacement, and service programs.

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